Conformité

Compliance

At WMA – World Maritime Agency, compliance is an operational component: it secures cargo flows, minimizes disputes, and enhances the reliability of import/export operations. Our compliance approach covers the entire logistics chain: transport, documentation, loading, transit, and integrated logistics.

Compliance Integrated into Every Service

WMA applies controls and procedures tailored to its core activities:

  • Maritime Transport: compliance with shipping instructions, documentary consistency, and monitoring of port operations.
  • Air Freight: airport coordination, cut-off management, and freight document compliance.
  • Booking & Loading: secured space allocation, management of mandatory declarations, and pre-loading verification.
  • Bills of Lading & Document Management: alignment of commercial and logistics data, compliance with carrier and banking requirements.
  • Import / Export Customs Clearance: adherence to customs regimes, administrative follow-up, and file preparation through to cargo release.
  • Integrated Logistics: internal traceability, flow organization, shipment monitoring, and delivery management.

Standards, Methods & Quality Control

Our teams operate with a structured operational control approach:

  • Verification of key data (references, quantities, ports, Incoterms, clauses)
  • Monitoring consistency between documents and operational instructions
  • Risk prevention (errors, cargo immobilization, delays, penalties)
  • Coordination of all stakeholders (terminals, depots, customs brokers, carriers, partners)

Traceability & Transparency

WMA promotes an organization that ensures:

  • Clear visibility of operational progress
  • Structured file processing
  • Regular communication with clients and partners
  • Rapid response capability in case of schedule changes

Compliance Contact

For any questions related to compliance, documentary requirements, or procedures:
 Email : finance@wma.com.tn | Phone : +216 24 695 700